Terms of Service

1. Agreement to These Terms

These Terms of Service (the "Terms") are a binding agreement between you and Peak to Peak Roofing & Exteriors, LLC ("Peak to Peak," "we," "us," or "our"), a Colorado limited liability company located at 4155 E Jewell Ave #1100, Denver, CO 80222.

By visiting peaktopeakroofing.com, submitting a form, requesting an inspection or estimate, calling or texting us, or accepting work from us, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the site or request services.

We may update these Terms from time to time. The version posted on this page at the moment you use the site or request service is the version that applies to you. Material changes take effect when posted, and the effective date at the top of this page is updated.

2. Who May Use This Site

You must be at least 18 years old and legally able to enter a contract to submit a request through this site. If you submit information on behalf of a property owner, a business, or a homeowners association, you represent that you are authorized to do so and to receive communications at the phone number and email you provide.

3. Website Content Is Information, Not a Bid

Everything on this website, including service descriptions, code reference tables, price ranges, timelines, product comparisons, and educational articles, is provided for general information. It is not an offer, a bid, a professional engineering opinion, a legal opinion, or a guarantee of any specific outcome.

Building codes, manufacturer specifications, and insurance carrier practices change and vary by jurisdiction and by property. Our code pages reflect our best reading of published sources on the date shown and are not an official ruling. Always confirm requirements with the authority having jurisdiction before you pull a permit or start work.

A binding price exists only in a written proposal or contract signed by an authorized Peak to Peak representative.

4. Inspections, Estimates, and Proposals

• Inspections and estimates are provided at no cost and with no obligation unless a written agreement states otherwise.
• An inspection is a visual and photographic assessment of accessible areas. It is not a code compliance certification, a structural engineering report, a mold or environmental assessment, or a real estate inspection under Colorado licensing rules.
• We may decline to walk a roof when pitch, height, weather, ice, or structural condition makes access unsafe. In those cases we may use drone imagery, ground-level assessment, or attic inspection instead.
• Written proposals are valid for 30 days unless the proposal states a different period. Material and labor pricing can change with market conditions after that window.
• Hidden conditions discovered after tear-off, such as deteriorated decking, unpermitted prior layers, rot, or non-compliant framing, may require a written change order at additional cost before work continues.

5. Contracts, Scheduling, and Change Orders

Any roofing, gutter, siding, solar, or related work is governed by the signed contract for that project. If a term in the signed contract conflicts with these Terms, the signed contract controls for that project.

Scheduling depends on weather, material availability, permit issuance, and inspection timing. We make reasonable efforts to meet target dates but do not guarantee a specific start or completion date unless the contract says so in writing.

All changes to scope, materials, or price must be documented in a written change order signed by both parties before the changed work is performed.

6. Colorado Roofing Contracts and Your Right to Cancel

Colorado law (C.R.S. 6-22-101 et seq.) gives property owners specific protections on residential roofing work tied to a property insurance claim.

You may cancel a contract for roofing work paid from the proceeds of a property insurance claim within 72 hours after receiving written notice from your insurer that all or part of the claim has been denied. Cancellation must be in writing and delivered to us at our business address. If you cancel under this provision, we will return any payments or deposits you made within 10 days, less the documented cost of emergency work you authorized.

We will not pay, waive, rebate, or promise to rebate all or part of your insurance deductible. Doing so is prohibited by Colorado law, and any statement to the contrary from any person is not authorized by Peak to Peak.

We do not provide public adjusting services and we do not negotiate your claim as your representative. We document conditions, provide scopes and photographs, and communicate with your carrier about the scope of repair work.

7. Insurance Claim Work

• Your insurance policy is a contract between you and your carrier. Coverage decisions, depreciation, deductibles, and supplement approvals are made by your carrier, not by us.
• We cannot guarantee that a claim will be approved, that a supplement will be paid, or that a carrier will accept any specific scope or price.
• You remain responsible for your deductible and for any amount your carrier does not pay, including upgrades you select beyond the approved scope.
• Amounts we invoice may differ from carrier estimates when code-required items, hidden damage, or owner-selected upgrades apply.

8. Payment Terms

• Payment is due as stated in the signed contract, typically a scheduled deposit or material draw and a final balance on substantial completion.
• Insurance-funded projects are billed against the approved scope, including recoverable depreciation once released by the carrier.
• Past due balances may accrue interest at the lesser of 1.5% per month or the maximum permitted by Colorado law, plus reasonable costs of collection and attorney fees.
• We may record a mechanic's lien as permitted by Colorado law to secure payment for labor and materials furnished.
• Returned payments may incur a service fee to the extent permitted by law.

9. Warranties and Disclaimers

Workmanship warranties, when offered, are stated in your contract or in a separate warranty document, and are described on our warranty page. Manufacturer material warranties are issued by the manufacturer and are subject to the manufacturer's own terms, registration requirements, and exclusions.

Warranty coverage may be voided by unauthorized alterations, third-party work on the roof system, added penetrations, satellite or solar mounting by others, pressure washing, foot traffic damage, deferred maintenance, or failure to maintain adequate ventilation and drainage.

Except for warranties expressly stated in writing, the website and all information on it are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, with respect to website content.

10. Consent to Calls, Texts, and Email (TCPA)

When you submit a form on this site or provide your phone number to us, you agree that Peak to Peak Roofing & Exteriors, LLC and its authorized representatives may contact you at the number and email you provided about your request. This may include calls, voicemail, and SMS or MMS text messages, including messages sent using automated technology.

Consent to receive marketing texts or calls is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages at any time, or HELP for help. Carriers are not liable for delayed or undelivered messages.

You may also ask us to stop contacting you by calling us, replying to any email with an unsubscribe request, or writing to our business address. We honor opt-out requests promptly, although we may still contact you about an active project as needed to perform the work.

We do not sell or rent your phone number or SMS consent to third parties for their own marketing. How we handle your data is described in our Privacy Policy.

11. Accuracy of Information You Provide

You agree that the information you submit is accurate, that the phone number you provide is a number you own or are authorized to use, and that you will update us if it changes. You are responsible for any consequence of providing another person's contact information without their permission.

12. Property Access, Safety, and Site Conditions

• You agree to provide reasonable access to the property, including driveway space for material delivery, dumpsters, and crew vehicles.
• You agree to move or protect vehicles, patio furniture, grills, satellite dishes, wall hangings, and fragile items in the attic or garage before work begins. Vibration during tear-off can dislodge items inside the home.
• We take reasonable care to protect landscaping and hardscape, but some disturbance of plantings, gutters, and lawn near the work zone can occur during tear-off and cleanup.
• For safety, only authorized crew members may be on the roof or in the work area during work hours. Keep children and pets clear of the site.

13. Photography and Project Documentation

We photograph and document conditions before, during, and after work for quality control, permitting, warranty, and insurance purposes. We may use non-identifying project photographs in marketing materials. If you prefer that your project not be used in marketing, tell us in writing and we will honor that request.

14. Acceptable Use of This Website

• Do not submit false, fraudulent, or automated form submissions.
• Do not scrape, mirror, or bulk copy site content, including our code reference tables, without written permission.
• Do not attempt to probe, disrupt, or gain unauthorized access to the site or its systems.
• Do not upload malicious code or use the site in violation of any law.

15. Intellectual Property

The site design, text, photography, code reference research, graphics, and logos are owned by Peak to Peak Roofing & Exteriors, LLC or used under license, and are protected by copyright and trademark law. You may view and print pages for personal, non-commercial use. Any other use, including republication or commercial reuse, requires our prior written permission.

Third-party marks such as manufacturer certifications and review platform logos belong to their respective owners and are displayed to identify certifications and ratings we hold.

16. Third-Party Links and Services

This site links to official building department pages, manufacturer resources, review platforms, and mapping services. We do not control those sites and are not responsible for their content, availability, or privacy practices. Following an external link is at your own risk.

17. Limitation of Liability

To the fullest extent permitted by Colorado law, Peak to Peak and its members, employees, and subcontractors are not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, loss of use, or loss of data, arising from your use of this website or reliance on website content.

For website use, our total aggregate liability is limited to one hundred dollars. This limitation does not apply to liability arising under a signed construction contract, which is governed by that contract and by applicable law, and it does not limit any liability that cannot be limited by law, including claims for bodily injury caused by our negligence.

18. Indemnification

You agree to indemnify and hold harmless Peak to Peak from claims, damages, and reasonable attorney fees arising out of your misuse of this website, your violation of these Terms, or your submission of another person's contact information without authorization.

19. Force Majeure

We are not responsible for delay or failure to perform caused by events beyond our reasonable control, including hail and wind events, snow, fire, flood, labor disruption, supply chain shortages, manufacturer allocation, permit delays, utility interruption, or government action.

20. Dispute Resolution and Governing Law

These Terms are governed by the laws of the State of Colorado, without regard to conflict of law rules.

Before filing any action, you agree to first contact us in writing and give us 30 days to resolve the issue. If we cannot resolve it, both parties agree to attempt non-binding mediation in Denver County, Colorado, with a mutually agreed mediator, with mediation costs shared equally.

If a dispute remains unresolved after mediation, it will be brought in the state or federal courts located in Denver County, Colorado, and both parties consent to that venue and jurisdiction. Nothing here prevents either party from seeking mechanic's lien remedies or injunctive relief.

21. Severability, Waiver, and Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver of it. These Terms, together with our Privacy Policy and any signed contract or warranty document, are the entire agreement between us regarding your use of this website and your request for services.

22. Accessibility

We work to keep this website usable for visitors with disabilities. If you encounter a barrier, contact us and we will provide the information you need in another format and work to correct the issue.